SERVICES

Our Services

We offer comprehensive IT Support business solutions that are cost-effective, innovative and will adapt to your company needs.

Server Virtualization

• Team of experts in Microsoft Hyper-V and VMWare VSphere
• Centralization of shared storage solutions
• Server Virtualization structure design and maintenance
• Provision new servers required for business in minutes
• Virtual Resource Optimization
• Migration from Physical to Virtual Servers

Support and Information Management

• Local information Management Solutions
• Cloud-based information Management Solutions
• Physical and virtual machine Support
• Support for all software and hardware systems
• Implementation of Data Security Policies

Cloud Services

• Accessibility: the systems will be accessible 24/7
• Safety: hazards are mitigated such as: Virus/Spyware/Malware/Ransomware infection/Unwanted access by Internal/External staff/Data loss or corruption
• Technical support level 1 and 2
• Infrastructure engineers
• IT project managers

Security Operations Center (SOC)

• Improvement of security incident detection through continuous monitoring and analysis of data activity.
• Timely detection and response of security incidents
• A Proactive Approach to Threat Hunting
• Analyze activity on networks, servers, endpoints, databases, applications, websites, and other systems, looking for anomalous activity

DevOps Tools and Solutions

• Application and technology infrastructure
• Developer process integration
• Testing frameworks (e.g., Selenium, TestNG, Jest, JUnit, Mocha, etc.)
• Open and broad integration
• Automation Testing

Consulting Services

• Converting your vision into valuable business outcomes with time-tested technology
• Improve productivity, quality and delivery by optimizing processes
• We will help you navigate all areas of business improvement and mitigate potential risks
• Navigate Improvement Areas and Mitigate Risks
• Digital Transformation Strategies
• Market and Competitive Analysis

Helpdesk

• High-quality business IT support desk
• Remote network monitoring services
• Help desk support without the costly overhead
• Services are available 24x7x365 via email, web chat, phone or our secure web portal
• Full ticket system API integration
• Ongoing Consulting and Training

Enterprise Software Licensing

• One-stop-shop for software products
• Comprehensive post purchase assistance
• Proactive approach to licensing and compliance so you can deploy with confidence
• Professional assistance with vendor audits
• Get the right software for your business needs, for the right cost
• Our team will help manage your license agreement to ensure that your business is covered for the software it uses

Software Development & Integration

• Highly intuitive applications
• Quality Assurance and testing
• Business Analysis
• Latest technology in the industry
• Custom Application Development
• Application Maintenance
• Application Management
• Performance Engineering and Enhancement
• Business Process Management
• Open Source Technologies: PHP, Perl
• Service Oriented Architecture

Maintenance Services

• Preventative Maintenance Services
• Computerized Maintenance Management
• Schedule, assign, and track work orders to completion
• Reports to aid compliance and gain insight into maintenance trends
• Multi-vendor maintenance solutions
• Routine Maintenance
• Condition based maintenance
• Schedule Maintenance
• Predictive Maintenance

Continuous Innovation for your business!

Out IT Support Specialists are standing by, ready to tend to your business needs. Our team will provide top quality services that will accelerate your business’s ability to deliver an incomparable end-user experience across all digital platforms.

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